Returns & Exchanges
We want you to love your purchase
Our Return Policy
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached. We want you to be completely satisfied with your purchase, so if something isn't right, we're here to help.
Please note: Sale items and personalized products are final sale and cannot be returned.
Eligible for Return
- -Items in original condition with tags attached
- -Items returned within 14 days of delivery
- -Items in original packaging
- -Defective or damaged items
- -Wrong item received
Not Eligible for Return
- -Items worn, washed, or altered
- -Items without original tags
- -Sale or clearance items
- -Personalized or custom items
- -Items returned after 14 days
How to Return
Contact Us
Email us at support@worldg3nius.com with your order number and reason for return.
Pack Your Item
Pack the item securely in its original packaging with all tags attached.
Ship It Back
Use the prepaid shipping label we provide (domestic) or ship to the address given.
Exchanges
Need a different size or color? We're happy to help! Contact our customer service team within 14 days of receiving your order to arrange an exchange.
Exchanges are subject to availability. If your preferred size or color is unavailable, we'll process a refund instead.
Refund Timeline
Refunds are credited to your original payment method. Processing times may vary by bank.